Returns & Exchanges
Policy Details
Thank you for shopping with us. We aim to ensure you are completely satisfied with your purchase. Please review the specific details of our refund and returns policy below:
Returns Eligibility
Items can be returned within 30 days of purchase. After 30 days, returns are no longer accepted. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items
Final sale items or clearance products are non-returnable.
Customized or personalized products are not eligible for return.
Refunds
Approved returns will be refunded to the original payment method within 5–7 business days of receiving the returned item. Shipping costs are non-refundable.
Exchanges
Exchanges are only allowed for defective or damaged items. Contact us within 30 days of purchase to arrange an exchange.
How to Initiate a Return
Email us at info@americananimalarms.com with your order number and reason for return. We will promptly provide instructions for returning the item.
If you have any questions about our policy, you can also reach us by sending a direct message here.
Other Questions?
If you have questions about policy details that are not listed here and want to speak with our team, please don’t hesitate to reach out to us directly.
